Your GDPR Rights

Last updated: December 2025

We are committed to protecting your privacy and giving you full control over your personal data in compliance with the General Data Protection Regulation (GDPR).

Your GDPR Rights

Under GDPR, you have comprehensive rights over your personal data:

1. Right to Access

You have the right to request access to your personal data. We will provide you with a copy of your data within 30 days.

Request Your Data →

2. Right to Portability

You can download your data in a structured, commonly used format to transfer it to another service.

Export Data →

3. Right to Rectification

You can request corrections to inaccurate or incomplete personal data we hold about you.

Update Information →

4. Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data, subject to certain legal obligations.

Delete Account →

5. Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Manage Preferences →

6. Right to Object

You have the right to object to processing of your data for marketing or other purposes.

Opt Out →

7. Right to Withdraw Consent

You can revoke consent for marketing emails, analytics cookies, and other optional processing at any time.

8. Right to Lodge a Complaint

You have the right to contact your local Data Protection Authority if you have concerns about how we handle your data.

Data We Collect

Transparency in what data we collect and how we use it:

Account Information

  • Name, email, password (encrypted)

Property Data

  • Listings, photos, descriptions

Communications

  • Messages, offers, inquiries

Usage Data

  • Search history, favorites, viewing activity

Technical Data

  • IP address, browser type, device info

How We Protect Your Data

Encryption

All data is encrypted in transit (TLS/SSL) and at rest using industry-standard AES-256 encryption.

Access Controls

Strict access controls ensure only authorized personnel can access personal data, with full audit trails.

Regular Audits

We conduct regular security audits and penetration testing to ensure your data remains secure.

Data Minimization

We only collect data necessary for our services and delete it when no longer needed.

Questions About Your Data?

Our Data Protection Officer is here to help. Contact us with any questions about your GDPR rights.

Email: privacy@joyst.ai

Data Protection Officer: dpo@joyst.ai

Address: 548 Market Street, Suite 52801, San Francisco, CA 94104