Last updated: February 2026
These Terms contain an arbitration clause and class action waiver (Section 14). By using Joyst, you agree to resolve disputes through binding arbitration instead of court litigation.
By accessing or using Joyst ("Platform", "Services", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.
Modification: We may modify these Terms from time to time. Material changes will be communicated through reasonable notice mechanisms such as product notice or email.
You must meet the following requirements to use Joyst:
To use certain features, you must create an account.
Joyst is an AI-powered transaction operations platform for licensed real estate teams and approved partners.
Not Provided: Joyst does not act as a licensed real estate broker, law firm, tax advisor, or escrow/title company unless explicitly stated in a signed agreement.
Fees are defined in your order form, master services agreement, or pilot agreement and may include platform, implementation, support, and per-transaction operations fees.
Invoices and payment timing are governed by your signed commercial terms.
Third-party fees (for example escrow, title, payment processing, legal review, or media services) are handled by the respective provider unless expressly included in contract.
Refund terms, if any, are set in your signed commercial agreement.
Licensed brokers, agents, and their organizations remain responsible for regulated activities, representation duties, disclosures, and legal compliance in each transaction.
Joyst provides workflow tools and information support. Nothing on the platform constitutes legal, tax, financial, or brokerage advice.
Escrow/title services are provided by licensed partners. Joyst may route data and events but does not replace regulated escrow/title obligations unless contractually specified.
You are responsible for the accuracy and completeness of data and documents submitted through the platform.
You may not:
You retain ownership of content uploaded to Joyst. You grant us a limited license to host, process, and transmit content to provide and improve the Services.
You represent that you have rights to submit the content and that it complies with applicable law and contract obligations.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Joyst disclaims implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
TO THE EXTENT PERMITTED BY LAW, JOYST IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
Direct liability, if any, is limited to the amounts paid under the applicable agreement in the 12 months preceding the claim, unless the signed agreement provides otherwise.
You agree to indemnify and hold harmless Joyst and its affiliates from claims and expenses arising out of your use of the Services, your content, or violation of these Terms or applicable laws.
You may stop using the Services at any time. We may suspend or terminate access for material breach, security risk, unlawful activity, or nonpayment under applicable contract terms.
Joyst and its licensors own rights to the Services, including software, branding, and platform content not submitted by users.
You may not reverse engineer or create derivative works from the Services except where explicitly permitted by law.
BY USING JOYST, YOU AGREE TO BINDING ARBITRATION AND CLASS ACTION WAIVER EXCEPT WHERE PROHIBITED BY LAW.
Disputes will be resolved under applicable arbitration rules, except for claims eligible for small claims court.
Governing law and venue defaults to California unless your signed agreement provides otherwise.
These Terms, together with applicable order forms and policies, constitute the entire agreement between you and Joyst regarding the Services.
For legal questions, contact legal@joyst.ai.
Address: 548 Market Street, Suite 52801, San Francisco, CA 94104
These Terms of Service are effective as of February 2026.