How it works
Software prepares. People decide.
Here is a home sale on Joyst from first conversation to closing, with a clear line between what the software does and what a licensed person does.
01
First conversation
An inquiry becomes a file.
Joyst does
- Puts the new inquiry on the pipeline with what is already known.
- Drafts a first reply from the details provided.
A licensed person does
- Reads, edits and sends the reply.
- Decides what happens next with the client.
02
Preparing
The homework, on the file.
Joyst does
- Lays out the comparable sales the agent enters as a price range.
- Drafts the pricing reasoning for the agent to edit.
A licensed person does
- Reviews the research and sets the list price.
- Walks the home and advises the seller.
03
On the market
Showings and feedback in one place.
Joyst does
- Keeps showings on the calendar and feedback on the listing.
- Drafts regular seller updates from what happened that week.
A licensed person does
- Approves each update before it goes out.
- Talks the seller through what the feedback means.
04
Under contract
Dates and open items on one timeline.
Joyst does
- Puts contingency, disclosure and closing dates on a timeline.
- Flags anything late.
- Keeps documents with the transaction.
A licensed person does
- Negotiates, advises and signs off.
- Handles anything that touches money or terms.
05
Closing and after
The record stays.
Joyst does
- Keeps what was drafted, approved and sent with the file.
- Leaves the file ready for a broker's review.
A licensed person does
- Closes the transaction and stays in touch with the client.
The rule underneath
Nothing Joyst drafts goes to a client unread.
Joyst drafts client replies and seller updates. What it sends is a different matter: messages it drafts for clients wait in the review queue until a licensed person approves them, and the approval is recorded with the message. The only automatic emails are fixed ones written in advance: a confirmation that a request arrived and, once the brokerage turns them on, a short series of follow-ups that stops when an agent makes contact.
See the workspace up close.
Every part of the platform described on this page exists today.